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Credit card
We accept Visa/MasterCard/ American Express/ JCB/ Diners Club/ Maestro/ UnionPay . Please check with your bank to make sure your card is valid for online purchases. A secure code verifies visa and Mastercard. Once you place your order, the order amount will be held on your card. We will charge your credit card as soon as your order is confirmed and dispatched from our warehouse. Please be aware that your bank or card issuer may reserve the money, meaning that you can't use it for a short period. If you cancel your order before it is processed, we will cancel the transaction, and there will be no need to process a refund.

Security
To help ensure that your shopping experience is safe, secure and straightforward, woodwood.com uses industry-standard Secure Socket Layers technology (SSL). To ensure your information is kept private, we do not store any payment information in our database. Wood Wood reserves the right to delay any order if we suspect further security control is needed.

We use a 3D secure authentication at the checkout to ensure that your card details are safely processed.

TAX

Prices displayed on the website are exclusive of taxes.

ASIA: 3-5 business days

USA：7-10 business days

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Criteria:
1. Return within 7 days (from the receiving date).
2. Items are unused, undamaged and in its original packaging.
3. Sale items (including items purchased during promotional events) are considered final sale and not eligible for returning
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Free standard shipping on orders over USD$300.00
* Once your order is placed, we will process your order within 24 hrs.
** Please note: shipping carriers may take longer time for transiting your order during holiday season